Chatsight turns its content moderation AI to fight discord scammers

In brief

  • Scams continue to plague DAOs and NFT collections, exploiting human and platform weaknesses.
  • Former content moderation service Chatsight now applies AI to Discord servers.

While the crypto industry is focused on building the decentralized Web3 future, centralized Web2 platforms like Discord, Twitter, and Telegram are where the community lives today. As DAOs and NFT collectives continue to use these platforms, fraudsters are pouring in to scam and steal. The Federal Trade Commission recently reported that more than $1 billion in crypto has been lost to scams since 2021.

To help combat these attacks, a new San Francisco-based startup called Chatsight is making security on Discord servers its core business and joining a growing list of services aimed at protecting Discord communities.

Founded in 2021 by Marcus Naughton, Chatsight calls itself a “safety as a service company” designed to provide an extra layer of security to social media platforms such as Discord and Telegram. These platforms have become central to Web3 projects seeking to organize and build communities around their projects.

“We offer agnostic technology,” says Naughton decode† “We are building the anti-scam AI (artificial intelligence) technology and bridging it to platforms like Discord, Telegram and others as they come together with the ultimate goal of providing security tools for on-chain networks.”

Discord is a popular place for DAOs (Decentralized Autonomous Organizations) to organize and collaborate. DAOs are loosely organized communities that come together to build or support crypto projects and often fund their operations with tokens.

DAOs are already wary of scammers and are using third party projects like Collab.Land to act as gatekeepers for their Discord servers and verify that members have the DAO token before accessing them. But while token gatekeepers can manage subscriptions, security remains an issue.

In May, security company PeckShield posted a warning on Twitter say scammers misused NFT marketplace OpenSea’s Discord server to promote fake NFT scam.

Earlier this month, popular NFT collective Bored Ape Yacht Club’s Discord server was compromised, allowing scammers to get hold of NFTs worth 200 ETH ($358,962 at the time).

After the exploit, a co-founder of Bored Ape Yacht Club lashed out to Discord on June 4, saying the popular communication app “doesn’t work for Web3 communities.”

While Chatsight is intended for use on social media platforms, Naughton explains, the focus is on scams and phishing attacks, not content moderation. [that] scamming is bad.”

Chatsight started out as an AI content moderation platform for social networks, Naughton explains, but changed after he spoke to an owner of a crypto Telegram group who paid about $5,000 to let physical people follow the channel.

“If these people are paying people to do this, it shows there’s a need that these platforms aren’t addressing,” Naughton says. “By building your communities on these platforms, you expressly agree that you are now taking security back into your own hands.”

Naughton says Chatsight aims to act as a managed security partner, “a quasi antivirus,” providing users with a suite of tools for monitoring their Discord servers.

According to Naughton, Chatsight uses an “air-gapped” Discord account, one that’s unused elsewhere. Once associated with the Discord server, this account will be given administrative privileges. It can then monitor the server for scams and phishing attacks, keeping the account owner separate from the server and giving the server owner control over the Chatsight bot.

Naughton says the freemium product includes features that provide additional security, including Enterprise Cloudflare, Discord account verification, checking the account’s reputation in Discord, and penalties ranging from a 30-minute timeout to bans for accounts that are repeatedly banned. marked.

For Naughton, the flaw in the current version of the internet is that users transfer the assets they own (plans, designs, missions, etc.) to third parties like Discord, Twitter, and Telegram to host and hopefully provide security. Still, the users have nothing to say about that security.

“We expect you to be compromised because of the nature of Discord’s product — abuse happens to everyone,” Naughton says. “So we’re assuming from the default position that you’re going to be exploited, and how can we avoid the damage that comes from that?”

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